How does UIG compare to its competitors?

        UIG is a customer-driven company that prides itself on being a true business partner to our

        clients. As a partner, we are completely dedicated to your success and establishing a long

        lasting relationship with you and your organization. At UIG, we treat our clients and employees

        as family, maintain strong business values, and we don't use out-of-state or offshore resources

        to build products or service clients, regardless of the cost savings outsourcing offers. We invite

        you to experience the difference of using a partner that truly listens to your needs, treats you with

        respect, and who provides the best customer service in the industry.

Can you give me a quote for my project?
        Yes, one of our consultants will be happy to provide you a quote for your project. He/she will ask

        you questions about your requirements and design a solution customized to your needs.

        Imaging projects can be very much tailored to your needs, and clients typically can save time,

        money and headaches by customizing their solution and working closely with UIG.

Does UIG offer leasing or a cloud-based solutions?
        Yes, we offer our software for purchase, leasing and as a hosted (private cloud) solution.

        Please contact one of our consultants today to learn more about any of our products and services.

Can UIG help with my transition to EMR?

        UIG is a leading provider of medical records scanning services.  We have digitized millions of

        medical records for clients in metro Atlanta, South Florida, and across the country.  We have

        relationships with many of the leading EMR companies and can release documents into any

        document format your EMR may require.  Your UIG specialist will work hand-in-hand with you

        to assure your transition to an EMR is as smooth as possible.

       

Are documents available during scanning?
        Yes, we can maintain document availability during the scanning process.  During your project

        you will be able to make request for documents through our Customer Service Portal or directly

        through your Project Manager assigned to your project.  We feature guaranteed document

        retrieval times in as little as an hour.

Does UIG offer 24/7 support?
        Yes, 24 hour customer support is also available for customers who require it and wish to

        purchase a 24/7 maintenance contract.  Customers who subscribe to this service receive a

        dedicated number to call for support issues and are guaranteed a timely response from our

        Technical Support Team