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Personalized Customer Support
At
United Imaging Group, we work hard to offer
our clients the best in products, services and customer
support. It is our goal to treat each customer as a
partner and resolve each issue with timeliness and care.
If you have question or issue regarding your
Infinity ECM system, please contact our Technical Support
Team. If you have a product question, feature request,
or would like to discuss a new project, please contact your
account executive.
Contacting our Technical Support Team
A Technical Support Representative is available
Monday-Friday from 8:30am to 5:30pm Eastern Standard Time by
calling 770-974-1382.. For the quickest response from
our Technical Support Team, please submit your request to
Support@UnitedImagingGroup.com.
Email Technical Support
24 Hour Support Available
24 hour customer support is also available for
customers who require it and wish to purchase a 24/7
maintenance contract. Customers who subscribe to this
service receive a dedicated number to call for support
issues and are guaranteed a timely response from our
Technical Support Team. Please contact your account
executive for additional details.
Customer Service Portal
Our Customer Service Portal is available to our
clients who are using our scanning services. Clients can
view our progress throughout the process and make requests
for documents or records. Please contact your account
executive or project manager for access to our Customer Service Portal.
Log into the UIG Portal
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